Job Title EMT - Basic (CATT Program)
Location Alameda, CA
Department Operations
FLSA Status Non-Exempt
Shifts hiring Full-time

Falck USA is a global emergency medical services provider originating from Denmark that services 6 states in the US including: California, Washington, Oregon, Florida, Maryland, and Colorado.  Falck has been operating in the US since 2010 and is the second largest private provider of emergency medical services in the country today. Our BLS and ALS services impact not only the lives of our patients, but their families and communities.

Why work for Falck USA:

If you are looking for an opportunity to develop your skills, grow and develop your career, and make an impact within your community, we are the right fit for you! Submit your application today using the link below for further consideration.

Position Summary:

The primary responsibility of the CATT (Community Assessment and Transport Team) EMT-B is to respond as a member of an interdisciplinary team that renders effective, efficient, accurate, and compassionate assessment, management, transport and/or referral to individuals presenting with behavioral emergencies.

As a member of CATT, the EMT-B will be primarily responsible for performing a physical and mental status assessment for the client/patient in accordance with County protocols and will appropriately document findings on the EHR.

The goal of the program is to provide the care and services that will best meet the needs of the client/patient upon assessment.  CATT will respond to Priority 3 (Code 2) requests for responses to mental health behavioral emergencies. 

Essential Daily Duties

  • Responds to dispatch information and drives specially equipped emergency vehicles to specified locations within applicable compliance times
  • Presents self in a professional manner and displays a good public image for the employee and CATT stakeholders
  • Adheres to the policies and procedures of Falck ALCO, including the operation’s Standard Operating Procedures and Medical Protocols as well as CATT guidelines and policies
  • Reads and interpret all required documents and write required reports and correspondence.
  • Participates and completes all daily assignments proficiently, punctually and in accordance with CATT program policies.
  • Sends copies of all forms and documentation completed by CATT, 5585 forms, abuse reports to the CATT Bonita House Program Director by the end of the CATT’s shift
  • Assesses risks to crew, patient and bystander safety continually
  • Operates the emergency vehicle in a safe manner at all times
  • Maintains vehicle/supplies, communications equipment, and medical equipment in accordance with applicable standards
  • Performs other job-related duties as assigned


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skills, and/or ability required of the person in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.           

  • Six (6) months of experience working as an accredited EMT in Alameda County as a pre-hospital provider
  • Successful completion of the EMS and Behavior Health approved CIT and CATT Training Programs (training provided)
  • Demonstrates strong clinical expertise and decision-making capabilities
  • Ability to maintain a professional manner under duress
  • Must have the ability to consistently deliver outstanding customer service to all internal and external customers
  • Excellent communication skills and strong interpersonal skills with an ability to work effectively with a diverse range of individuals, teams, departments and agencies
  • Strong organization skills and attentiveness to detail.
  • Satisfactory driving record in accordance with the Falck ALCO Driving Policy.
  • Other qualifications specific to the State or Local operation and/or contract in order to function as a 911-system EMT in Alameda County.
  • Satisfactorily meet company physical assessments/tests

Desirable Attributes:

  • Enjoy working with people, patients, co-workers, and other public safety personnel
  • Demonstrated good critical thinking skills with ability to manage difficult situations and individuals
  • Ability to work well with a multidisciplinary team (e.g. mental health clinicians, law enforcement)
  • Ability to display patience and compassion for those experiencing behavioral emergencies

Education Requirements:

  • High school diploma or general education degree (GED)

Certifications and Licenses:

  • CIT Certificate of completion
  • CATT Training Certificate of completion
  • Valid California driver's license
  • Current California EMT license
  • Current CPR certification
  • Current Ambulance Driver’s certification
  • Current Medical Examiners Certification
  • Current DMV Printout
  • NREMT and other certifications as required
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